Orders are delivered via courier services. www.feenstein.online offers a special promotion – free delivery in the European Union.
There is no option for Cash on Delivery payment when ordering personalized products.
You must provide your exact postal address and a valid phone number in advance. www.feenstein.online cannot be responsible for orders which cannot be delivered because you provided an incomplete or an incorrect delivery address.
Time for Delivery
The time for delivery is 15-20 working days after placing and paying for an order, or according to the schedule of the courier making the delivery. This period commences with receiving the bank transfer or online payment.
www.feenstein.online cannot be held responsible if the courier does not deliver within the specified period or, for reasons we are not in control of, the package does not reach the delivery address.
If the client fails to provide access and a way for the courier to deliver the purchase at the specified address, www.feenstein.online is released from the responsibility of fulfilling the order and will not refund the purchase!
www.feenstein.online reserves the right to change the courier services who are making the delivery without notifying the users when this change does not affect the price or the time and manner of delivery.